Oracle Order Management (OM) Certification Practice Exam 2025 - Free Practice Questions and Study Guide

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What is a key benefit of having real-time visibility in Oracle Order Management?

Improved communication with customers

Having real-time visibility in Oracle Order Management greatly enhances communication with customers. This capability allows organizations to provide up-to-date information regarding order status, inventory availability, and delivery timelines. Customers benefit from timely updates and transparency, which helps build trust and satisfaction. Real-time visibility ensures that all stakeholders, including sales teams and customer service representatives, have access to the same accurate information, facilitating smoother interactions and fostering a better customer experience.

In contrast, increased pricing variability, more opportunities for manual intervention, and delayed service response do not align with the fundamental advantages that real-time visibility brings. These aspects typically lead to confusion, inefficiency, and customer dissatisfaction, which are counterproductive to the aims of enhancing customer communication.

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Increased pricing variability

More opportunities for manual intervention

Delayed service response

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